Trust & Safety at YakaWORK
We are committed to making YakaWORK the most secure and trusted freelance marketplace in Sri Lanka.
Our Commitment to Safety
Your safety is our top priority. We are dedicated to creating a secure and reliable environment where clients and freelancers can connect and collaborate with confidence.
Secure Payments
Our platform uses a secure payment system. Client payments are held in escrow and are only released to the freelancer once the work is delivered and approved by the client, protecting both parties.
User Verification
We offer a verification process for our users to build a higher level of trust. Look for the 'Verified' badge on user profiles to identify freelancers and clients who have completed this process.
Prohibited Conduct
To protect our community, we strictly prohibit any illegal activities, harassment, spam, and attempts to take communications or payments off-platform. Violations may result in account suspension.
Reporting and Support
If you encounter any suspicious activity or have a dispute, our support team is here to help. You can easily report issues and contact us for assistance in resolving conflicts.